FAQ

Can I buy single bottles online?

No. Single bottles are bought in the shop on Esplanaden or from our wine list. The webshop is only for the wine cases.

Where do you deliver to?

Denmark only. You can only complete a purchase with a Danish delivery address.

What does delivery cost, and how long does it take?

Shipping costs DKK 100 regardless of the size of the order, and we ship with GLS. You can normally expect delivery within 3–7 working days.

How do I pay?

With Visa, Mastercard or Apple Pay. The amount is debited when the purchase is completed, and all prices are in Danish kroner including VAT.

Do I have to be 18?

Yes. You must be 18 years of age to buy alcohol from us. Your age is verified with MitID before the purchase can be completed, and on delivery GLS may also ask for valid photo ID. If you buy only non-alcoholic items or glasses, no verification is required.

Can I withdraw from my purchase?

Yes, you have a 14-day right of withdrawal on unopened bottles with an unbroken seal. For reasons of hygiene, opened bottles cannot be returned. See our return policy for the details.

A bottle was broken or wrong — what do I do?

Write to us at vin@osterreich.dk as soon as possible and we will find a solution. If it is an error on our part, we cover the shipping.

Do you sell to restaurants and businesses?

Yes, but not through the webshop. Write to sr@osterreich.dk and we will get back to you.

Do you hold wine tastings?

Yes, private tastings by arrangement — we only hold them in the shop, not online. Write to vin@osterreich.dk if you would like to hear more.

Do you have a physical shop?

Yes. You will find us at Esplanaden 3, 1263 Copenhagen K, open Mon–Fri 12–18 and Sat 12–15. At the same address is the wine bar Lille Blå, which is open Tue–Sat 15–23.

How do I get in touch with you?

Write to vin@osterreich.dk or call +45 33 32 39 11 during the shop's opening hours.